The Start of OUPES Service Upgrade in 2026

As the promotional buzz of the holiday season winds down, we're kicking off our Winter Event. This time, we're doing things a bit differently.

Instead of chasing short-term discounts, OUPES’s core goal for 2026 is to become a more reliable long-term partner for your home energy security. To deliver on this commitment, we’re reinvesting in service and introducing the following four “OUPES Support Plan” benefits as part of this event—our first step in turning this promise into reality.

Benefit 1: 30-Day Price Protection | Lock in Your Peace of Mind

What We Offer: If the price of your purchased product drops on the OUPES official website (oupes.com)within 30 days of your purchase, we’ll refund you the difference.

Why It Matters: We understand that investing in backup power for your home is a significant decision. You shouldn’t have to worry about price fluctuations after making your purchase. This benefit protects the value of your investment, so you can focus on choosing the right solution for your household with confidence.

Benefit 2: 30-Day No-questions-asked Returns | Test It for Real

What We Offer: Enjoy a 30-day no-questions-asked return policy. We encourage you to simulate real power outage scenarios at home—testing the device’s output, runtime, and switching speed thoroughly.

Why It Matters: The true value of a backup power solution lies in its reliability during critical moments. Seven days isn’t enough. With 30 days, you’ll have time to run multiple tests and even experience a real short-term outage. We trust our product’s performance, and we want you to make your final decision with complete peace of mind.

Benefit 3: 5x24-Hour Dedicated Support | Pre- and Post-Sale, Always Here

What We Offer: We provide 24/5 online customer support (Monday–Friday, 24 hours a day). Whether you have pre-purchase questions, technical inquiries, or need urgent guidance during use, our team is ready to assist promptly.

Why It Matters: Power issues can’t wait. When you have questions late at night or need quick instructions during an unexpected outage, we ensure expert help is always available. From selection to usage, OUPES is here as your go-to partner.

Benefit 4: Extra 1-Year Warranty | Extend Your Protection

What We Offer: Purchase any qualifying product during the Winter Event, and we’ll extend your warranty by 1 full year for free—elevating your total coverage from the standard 5 years to a full 6 years of protection.

Why It Matters: This isn’t just an extension; it’s a doubled-down promise. While our standard 5-year warranty already reflects our confidence in the product, this extra year is our direct investment in your long-term peace of mind. It significantly reduces your total cost of ownership and solidifies OUPES as a partner you can rely on for years to come.

This is OUPES’s new direction for 2026: less focus on short-term promotions, more investment in long-term service and product reliability.We believe true value lies in the absolute peace of mind you get when the lights go out.