We control our production facilities, ensuring each OUPES product is crafted with care and precision. This hands-on approach allows us to keep costs low and pass the savings directly to you—like a home-cooked meal made with attention to detail.
Our streamlined distribution process cuts out middlemen, reducing unnecessary costs and offering fair pricing. It’s like getting your produce directly from the farmer’s market—straight from the source. We focus on simplicity in our operations, eliminating waste and ensuring you pay only for quality solar power solutions. Selling directly online helps us avoid traditional retail markups, meaning no hidden costs—just straightforward, honest pricing.
By crafting most components in-house, from battery management systems to every knob and screen, we maintain high quality and control costs. Owning our production sites further reduces expenses, akin to owning a home outright instead of renting. As our community grows, we achieve economies of scale, driving costs down even further. Our approach to pricing is simple: fair margins aimed at building a community of satisfied customers, not quick profits.
As Seen On
‘OUPES HELP’ is OUPES' long-term charity initiative, to which we dedicate 5% of our sales to help any individual who is in dire need of emergency power.
Whether it's financial hardship, medical treatment, or any activity related to helping and supporting each other, the OUPES HELP program is here to help.
From August 2023, we are proud to say we have extended our support to more than 100 households sparkling across 49 states in the US, and this is only the beginning of our journey.
The Dedication of Excellent Customer Service
We set up our own independent customer support team in the US instead of outsourcing customer service for better service quality. Proven by our customers and time, we have received 4.5 star overall rating and a whopping 77% of 5-star ratings on Trustpilot.
Our warehouse is located in California and the average shipping time for products is approximately 3-5 days, so as the refund process is simple and straightforward, 90% of orders resolved their problems within 3 responses.
Independent Customer Support Team
1993 W Casmalia St, Rialto, CA 92377
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