APS-Warranty Terms
2.1 Warranty Coverage
Product Category |
Warranty Period |
Mega Series |
5 years |
Exodus Series |
5 years |
B5/B2 Extra Batteries |
5 years |
800W Car Charger |
1 year |
Solar Panels & Accessories |
1 year |
(Updated April 2025) |
2.2 Warranty Conditions
a. Proof of Purchase: Order number + confirmation email + logistics details (showing product, price, channel, and dates).
b. Start Date: Warranty begins on delivery date (or 30 days post-purchase if logistics proof is unavailable).
c. Defect Reporting: Coverage determined by the earliest of:
- Phone/email/app submission date.
d. Returns: Unconditional returns within 30 days for oupes.com US orders.
e. Repairs: Covered if product meets warranty but not refund/replacement criteria.
f. Transfers: Replaced items inherit the remaining warranty.