FAQ
How to clean the product?
Please use a dry, soft, clean cloth or paper towel to gently wipe the product.
How to store the product?
Store it in a dry, well-ventilated place at room temperature. The recommended storage temperature is -4°F~140°F (-20°C~60°C) and keep it away from water resources, heat resources, metal objects and chemical substances.
How to maintain the product?
- Charge it to around 60% capacity and turn off the product before storing it.
- For long-term storage, it is recommended to fully discharge and then fully charge the battery(0%-100%) once every 3 months.
- And the warranty will be voided if the product has not been charged or discharged in 6 months.
Can this product be charged using a gasoline or diesel generator?
Yes, it can be charged with a generator that has a built-in pure sine wave inverter.
The company will not be responsible for any product damage caused by using a generator without this feature.
Can this product be brought on board a plane?
No, this product cannot be brought on board a plane due to aviation regulations for lithium-based batteries.
How to place the product?
It is advised to place the product horizontally.