FAQ
How to clean the product?
Please use a dry, soft, clean cloth or paper towel to gently wipe the product.
How to store the product?
Store it in a dry, well-ventilated place at room temperature. The recommended storage temperature is -4°F~140°F (-20°C~60°C) and keep it away from water resources, heat resources, metal objects and chemical substances.
How to maintain the product?
- Charge it to around 60% capacity and turn off the product before storing it.
- For long-term storage, it is recommended to fully discharge and then fully charge the battery(0%-100%) once every 3 months.
- And the warranty will be voided if the product has not been charged or discharged in 6 months.
Can this product be charged using a gasoline or diesel generator?
Can this product be brought on board a plane?
No, this product cannot be brought on board a plane due to aviation regulations for lithium-based batteries.
How to switch frequency?
1. Turn off the AC and DC output power.
2. Simultaneously press and hold DC output power button on USB side and main power button for 3-5 seconds, till the frequency sign flashes on the screen. Press AC output power button to choose frequency "50" or "60".
3. Long press the main power to confirm, then the abbreviation ”SUC” will flicker, indicating a successful setting.
4. Long press the main power button to exit the setting mode.

How to place the product?
It is advised to place the product horizontally.