APS-Overview

1.1 Purpose

This policy aims to enhance your after-sales service experience and standardize procedures to ensure efficient and high-quality support.

 

1.2 Applicable Customers

Applies to customers who purchased OUPES products through official North American website channels.

• If other platforms or sellers offer differing policies, contact your point of purchase for warranty fulfillment.

 

1.3 US After-Sales Contact

• Phone: +1 (209) 400-9909 (Mon–Fri, 9:00 AM–5:00 PM EDT)
• Email: support@oupes.com (Mon–Fri, 9:00 PM–6:00 AM EDT)
• Online Support: oupes.com (Mon–Fri, 9:00 PM–6:00 AM EDT)
• APP: Download